Accessibility Statement

Our commitment to digital accessibility

1. Introduction

Our Commitment to Accessibility

Softwarelogic LLC is committed to ensuring digital accessibility for people with disabilities. We believe that everyone should have equal access to information and functionality on our website, regardless of ability. Our commitment extends beyond compliance—we strive to create an inclusive digital experience that serves all users effectively.

Our Goal for Inclusive Design

We are dedicated to designing and developing our website with accessibility at its core. Our goal is to create a seamless, barrier-free experience that enables all visitors to navigate, understand, and interact with our content. We continuously work to improve our digital properties and ensure they meet the highest accessibility standards.

2. Conformance Status

WCAG 2.1 Compliance Efforts

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, developed by the World Wide Web Consortium (W3C). These guidelines provide a comprehensive framework for making web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological disabilities.

Current Accessibility Level

Our website aims to meet WCAG 2.1 Level AA conformance, which addresses the most significant accessibility barriers. We regularly evaluate our website against these standards and work to address any identified gaps. While we have made significant progress toward full compliance, we acknowledge that accessibility is an ongoing journey rather than a destination.

3. Accessibility Features

We have implemented the following accessibility features to ensure an inclusive user experience:

Semantic HTML

Our website uses semantic HTML markup throughout, providing meaningful structure to content. This includes proper heading hierarchies (h1 through h6), landmark regions, lists, and other structural elements that help assistive technologies understand and navigate content effectively.

Keyboard Navigation

All interactive elements on our website are fully accessible via keyboard. Users can navigate through menus, forms, buttons, and links using standard keyboard commands (Tab, Enter, Space, Arrow keys). Focus indicators are clearly visible to help users track their position on the page.

Screen Reader Compatibility

Our website is designed to work with popular screen readers, including NVDA, JAWS, and VoiceOver. We use appropriate ARIA labels, roles, and properties to provide context and ensure screen reader users receive equivalent information to sighted users.

Color Contrast

We maintain color contrast ratios that meet or exceed WCAG 2.1 Level AA requirements. Text and interactive elements have sufficient contrast against backgrounds to ensure readability for users with low vision or color blindness. We do not rely solely on color to convey information.

Resizable Text

Our website supports text resizing up to 200% without loss of content or functionality. Users can adjust text size using browser settings or zoom functionality while maintaining a readable and functional layout.

Alt Text for Images

All meaningful images on our website include descriptive alternative text (alt text) that conveys the purpose and content of the image. Decorative images are marked appropriately to be skipped by assistive technologies. Complex images may include extended descriptions when necessary.

4. Known Issues

Known Accessibility Limitations

Despite our best efforts, we are aware of the following accessibility limitations:

  • Some embedded third-party widgets may not fully support keyboard navigation
  • Older PDF documents may not be fully accessible to screen readers
  • Video content may not always have captions or audio descriptions available
  • Some form error messages may not provide sufficient guidance for screen reader users

Plans for Improvement

We are actively working to address these limitations through the following initiatives:

  • Replacing or updating third-party tools with accessible alternatives
  • Creating accessible versions of important PDF documents
  • Adding captions and transcripts to all video content
  • Improving form validation and error messaging for better accessibility
  • Conducting comprehensive accessibility audits quarterly

If you encounter any accessibility barriers not listed here, please contact us so we can address them promptly.

5. Assistive Technology Compatibility

Screen Readers Tested

Our website has been tested with the following screen readers:

  • NVDA (NonVisual Desktop Access) on Windows
  • JAWS (Job Access With Speech) on Windows
  • VoiceOver on macOS and iOS
  • TalkBack on Android devices

Browser Compatibility

Our website is designed to be compatible with the following browsers:

  • Google Chrome (current and previous two versions)
  • Mozilla Firefox (current and previous two versions)
  • Safari (current and previous two versions) on macOS and iOS
  • Microsoft Edge (current and previous two versions)

We recommend using the most current version of your preferred browser for the best experience.

6. Feedback and Contact

How to Report Accessibility Issues

We welcome your feedback on the accessibility of our website. If you encounter any barriers, have difficulty accessing any content, or have suggestions for improvement, please let us know. Your input helps us improve our accessibility efforts.

Contact Information

You can reach us through the following channels:

Response Time Commitment

We are committed to responding to accessibility-related inquiries within 2 business days. We aim to provide a proposed solution or timeline for resolution within 10 business days. For complex issues requiring significant changes, we will provide regular updates on our progress.

7. Third-Party Content

Disclaimer About Embedded Content

While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. This includes:

  • Embedded maps (Google Maps, etc.)
  • Third-party forms and survey tools
  • Social media widgets and feeds
  • Video content from external platforms
  • Payment processing systems

We actively work with our vendors and partners to encourage improved accessibility. We also seek to provide alternative access methods where possible. If you encounter accessibility barriers with third-party content, please contact us so we can explore workarounds or alternative solutions.

8. Ongoing Efforts

Regular Accessibility Audits

We conduct regular accessibility audits of our website using both automated testing tools and manual testing methods. Our audit process includes:

  • Automated scanning using industry-standard accessibility testing tools
  • Manual code reviews for accessibility best practices
  • Testing with assistive technologies by trained team members
  • User testing with individuals who have disabilities
  • Third-party accessibility evaluations on an annual basis

Training for Team

All members of our team involved in website development, content creation, and design receive regular training on accessibility best practices. This includes:

  • WCAG guidelines and implementation techniques
  • Accessible document creation
  • Accessible content writing
  • Testing with assistive technologies

Continuous Improvement

We view accessibility as an ongoing commitment, not a one-time project. We continuously monitor our website for accessibility issues, stay updated on evolving standards and best practices, and prioritize accessibility in all new features and content. We also actively seek feedback from users to identify areas for improvement.

9. Enforcement Procedure

How to File Complaints

If you are not satisfied with our response to your accessibility concern, or if you believe we have not adequately addressed an accessibility barrier, you have the right to file a formal complaint. You may:

  1. Contact Us Directly: Email help@softwarelogic.us or call +1 (724) 810-2185 and request escalation to management.
  2. File with U.S. Department of Justice: You may file a complaint with the U.S. Department of Justice Civil Rights Division regarding violations of the Americans with Disabilities Act (ADA).
  3. Contact Your State Attorney General: Many states have civil rights enforcement agencies that handle disability discrimination complaints.

Contact Information

For formal complaints, please contact:

We take all complaints seriously and are committed to working with individuals to resolve accessibility concerns in a timely manner.

Date

This Accessibility Statement was last updated on June 3, 2026.

We review and update this statement regularly to reflect our ongoing commitment to accessibility and any changes to our website or accessibility practices.